IT Infrastructure Monitoring

We provide 24/7 automated monitoring of servers, networks and applications. Zabbix tracks availability, performance and capacity, while Wazuh analyses security events. Automated alerts are generated according to configured rules, while subsequent incident assessment, escalation and technical interventions depend on the agreed service scope and service level agreements (SLAs).

Our Services

Computer screen displaying code, illustrating IT infrastructure monitoring

Infrastructure Monitoring

Zabbix monitors the availability, performance and capacity of servers, networks and applications. It generates alerts for outages and operational anomalies.

Person using a tablet with digital data visualisations representing security monitoring

Security Monitoring

Wazuh analyses security logs, monitors suspicious activity and helps identify known vulnerabilities in monitored systems.

Who Are Our IT Monitoring Services For?

Infrastructure monitoring helps IT teams track the operational and security status of their IT environments. It can be deployed on an organisation's existing infrastructure or as part of Platform ONE.

  • For IT teams that need visibility into the availability of servers, virtual machines, networks and critical services.

  • For businesses that want automated alerts for outages, system overloads and capacity constraints.

  • For organisations that need to monitor security events, suspicious activities and changes across their IT systems.

What We Monitor

Servers & Virtualisation

We monitor the availability of physical servers and virtual machines, CPU and memory utilisation, and storage capacity. The monitoring system generates alerts for resource overloads and capacity shortages.

Networks & Connectivity

We monitor network devices, connection availability, response times and interface errors. Automated alerts help identify outages and communication problems.

Applications & Services

We monitor the availability of websites, databases and application services. Depending on the configuration, monitoring can also cover TLS certificate validity and selected application functions.

Security Monitoring

Wazuh analyses security logs, suspicious activities, changes to critical files and known vulnerabilities across monitored systems.

Alerts & Incident Handling

We configure automated alerts for operational and security events. Subsequent investigation, escalation and technical interventions are governed by the agreed service scope and SLAs.

Reporting & Capacity Planning

Dashboards and historical data provide visibility into performance, availability and resource utilisation trends. They help IT teams plan capacity and identify recurring issues.

How Our Monitoring Works

Zabbix and Wazuh continuously collect and analyse operational and security data. When a potential issue is detected, the systems automatically generate alerts. Subsequent incident assessment, escalation and technical response depend on the agreed service scope and SLAs.

01

Data Collection

Zabbix collects infrastructure availability and performance metrics. Wazuh collects security events from monitored systems.

02

Issue Detection

The monitoring systems evaluate service availability, configured thresholds and security events to identify outages, operational anomalies and suspicious activities.

03

Automated Alerts

When an issue is detected, the system automatically sends alerts to designated recipients. We configure alert rules, severity levels and notification methods according to each customer's environment.

04

Incident Assessment & Response

Depending on the contracted services, alerts may be followed by incident investigation, escalation and technical intervention. Support availability and response times are defined in the agreed SLA.

IT Infrastructure Monitoring – Frequently Asked Questions

We tailor monitoring services to each customer's IT infrastructure and operational requirements. Here are answers to common questions about deployment, automated alerts and technical support.

Can monitoring be deployed without Platform ONE?

Yes. We also offer monitoring as a standalone service for existing customer IT infrastructure. The monitored systems, automated alerts and any additional support services are configured according to the customer's environment and operational requirements.

Does monitoring really operate 24/7?

Yes. Our automated monitoring operates continuously, 24 hours a day, seven days a week. Zabbix and Wazuh continuously evaluate operational and security events and generate alerts based on configured rules.

However, continuous automated monitoring does not automatically include 24/7 technical support or immediate intervention by an administrator. Support availability, response times and escalation procedures depend on the contracted services and SLAs.

What are Zabbix and Wazuh used for?

Zabbix provides operational monitoring of IT infrastructure. It tracks the availability, performance, utilisation and capacity of servers, networks and services, helping identify outages and operational issues.

Wazuh focuses on security monitoring (SIEM/XDR). It analyses security logs, suspicious activities, file changes and known vulnerabilities.

Together, they provide visibility into both the operational and security status of the monitored environment.

What happens when monitoring detects an issue?

When an outage, operational anomaly or security event is detected, the monitoring system automatically generates an alert and sends it to designated recipients according to configured rules.

If additional technical support is included in the customer's contract, the alert may be followed by investigation, escalation and intervention by an administrator. The specific procedures, support availability and response times are governed by the agreed service scope and SLA.

How does infrastructure monitoring support NIS2 requirements?

Infrastructure monitoring helps organisations gain visibility into IT service availability, track security events and identify suspicious activities.

Zabbix provides information about the operational status of systems, while Wazuh supports security log analysis, system change monitoring and known vulnerability identification. This information can support incident assessment and documentation of security measures.

However, deploying monitoring tools alone does not ensure NIS2 compliance. Monitoring is one component of a broader set of technical and organisational cybersecurity measures.

Need Better Visibility into Your IT Infrastructure?

Let's discuss what you need to monitor, how alerts should be configured and which level of technical support makes sense for your IT environment.

Schedule a Consultation